Compassionate Care
Eldercare Management and Patient Advocacy Services
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Services
OUTPATIENT CARE MANAGEMENT
- Schedule healthcare related appointments
- Accompany the client to healthcare appointments
- Be present during patient consultations to make sure all relevant
information is obtained from the healthcare provider - Record Dr’s appointments and make a transcript available to interested parties
- Advocate for the client's patient rights whenever necessary
- Make in-home visits to assess and help satisfy the client’s healthcare needs
- Consult with patient and family to address any questions or concerns
INPATIENT ADVOCACY
- Make sure that all advanced Directives are on record with the hospital or surgical center
- Work with designated loved ones and the healthcare team to make sure the patient’s Advanced Directives are carried out when the specified criteria are met
- Make scheduled hospital visits to make sure that patient’s needs are being addressed
- Clarify information provided by hospital professionals to the patient and designated loved ones
- Consult with patient and family to address any questions or concerns
MEDICATION MANAGEMENT
- Provide workable and safe methods for administration of medications
- Work with healthcare providers and pharmacists to resolve any medication related issues
- Maintain an up-to-date list of all medications (prescription and over the counter) to be given to healthcare providers when needed
- Consult with patient and family to address any questions or concerns
LONG-TERM CARE
- Research Nursing Homes and Assisted Living Residences to provide reviews for family
- Make scheduled visits to the Nursing Home or Assisted Living Residence to check on your loved one's condition and to monitor the quality of care provided
- Report on issues regarding the quality of your loved one's care and provide counsel for possible solutions
- Advocate for your loved one's healthcare rights
- Consult with patient and family to address any questions or concerns
HEALTH INSURANCE ISSUES
- Obtain and clarify information regarding health insurance coverage
- Act as liaison with insurance company to facilitate claims or resolve issues
- Consult with patient and family to address any questions or concens
